Our System Is The Secret To Our Success

The Athena Business System really separates BrightStar from everyone else. It is the most cutting-edge management system in the industry. And while it is very powerful, it is very easy to use.

The Athena Business System seamlessly integrates every aspect of your homecare and medical staffing franchise including payroll, billing, scheduling, sales, reporting, personnel management and much more. As long as you have an internet connection, you will keep up-to-the-minute tabs on your business.

This new system is focused on the unique nature of BrightStar’s scalable, multi-unit model where our franchisees will manage a sales team and need to monitor the performance of each of their salespeople and ensure they are paying for themselves within a reasonable period of time. The sales system monitors the funnel – initial activity, progression to referrals, conversion, living room visits and revenue – to pinpoint where in the process there are opportunities for improvement. This technology is proprietary and in the words of one franchisee, “much better for us and our results than Salesforce, ACT, Goldmine or any other CRM on the market!”

When we first began, we used QuickBooks®. Within a year and a half, QuickBooks® was so overwhelmed that it took over two full days to process payroll and billing and four more hours to transmit that data. Today, because of the Athena Business System, it only takes an average of four hours to process payroll and billing and the data transmits instantaneously. With the availability of Telephony in 2010, this time will be further reduced through efficiency in timekeeping and care plan records management.

No one else in the homecare or staffing industry has a system as powerful and easy to use as we do! With the passing of healthcare reform, we made a commitment to leverage our technology, make a large incremental investment in 2010 and 2011 and prepare our systems for integration to electronic medical systems and medical coding and billing systems, to provide workflow management on frequent activities to reduce headcount costs for franchisees, to provide dashboard analytics on key areas of the business and information on what actions to take to improve results in real time. Healthcare reform brings change and, for BrightStar franchisees, opportunity. Millions of dollars have been spent to date on the Athena Business System, and our franchisees are reaping the rewards!

The Athena Business System allows you to focus more of your time on the lifeblood of your homecare and medical staffing franchise: sales!