FAQs

Q: How much money do BrightStar franchise owners make?

While we cannot make any guarantees on earnings,  we will share some revenue averages with you by taking the e-Tour. Click the red “TAKE THE TOUR” button on the top right of the page to learn more.

In addition to the tour, as part of our awarding process you will receive a copy our FDD (Franchise Disclosure Document) that includes a very detailed breakdown of our system wide, revenue averages (Item 19 – Financial Performance Representation).

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Q:  How much money do I need to start a BrightStar Franchise?

The costs associated with opening a BrightStar home care franchise can vary depending on several factors.

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Q: What kind of financing options are there to start a BrightStar franchise?

BrightStar was the first home care franchise to establish an indirect financing program with a credit facility and national bank for franchisees to access SBA financing.

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Q: What is the BrightStar Care franchise fee and what do I get?

The franchise fee is $48,000. You will gain access to and have the benefit of operating our proven senior care franchise / home care franchise business model, and so much more.

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Q: How large is each territory?

Each exclusive BrightStar home care / senior care franchise territory will have a population of at least 200,000.

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Q: What kind of support do franchisees receive?

BrightStar extensive ongoing franchise support is among the best in the franchising industry.

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Q: What kind of owner is BrightStar looking for?

We know that our proven home care franchise opportunity business model works, so finding the right franchisee is very important to us.

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Q: Do I need medical or health care experience?

While it might be helpful, Shelly and JD did not have any medical or healthcare experience when they started.

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Q: What’s the difference between Medical and Non-Medical Companies?

The major difference is that Medical agencies are able to offer hands-on care.

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Q: How do BrightStar franchisees differentiate themselves from the competition?

We truly offer “peace of mind” — We focus on providing the best care for our clients and hold our employees to the highest standards, regardless of whether it is senior companion care or medical skilled care.

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Q: How will the new health care laws “Obama Care” affect BrightStar?

BrightStar is already certified by Joint Commission (JCAHO) in several states.

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Q: What does “Private Duty” home care mean?

The term private duty is primarily used to describe home care or health care services that are paid for “out of pocket” or self-funded and not covered under Medicare or Medicaid.

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Q: What does Clinical Excellence really mean?

“Clinical Excellence” is what BrightStar is all about. 

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Q: Are BrightStar Care services only for seniors?

No, we also provide services to new mothers, individuals with disabilities, victims of accidents, people recovering from a recent illness or surgery, and anyone who needs a little help getting around the house.

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