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BrightStar Care franchise reviews: What are franchisees saying?

Considering a home healthcare franchise? See what our current owners have to say

Left to right: Business Development Manager Shawnah Mantle, Branch Manager Meghan Pieniazek, Franchise Owner Jason Lieb and Director of Nursing Rebecca Dale from the Happy Valley, PA, BrightStar Care franchise
Left to right: Business Development Manager Shawnah Mantle, Branch Manager Meghan Pieniazek, Franchise Owner Jason Lieb and Director of Nursing Rebecca Dale from the Happy Valley, PA, BrightStar Care franchise

“This is the first time I have ever owned my own business, so there have been many different things that I had to navigate. BrightStar Care leadership helped guide me along that path and provided me a good template of what to expect so nothing surprised me too much along the way.”
– Jason Lieb, former hospital administrator and BrightStar Care Franchisee in Happy Valley, Pennsylvania

 

“Our nurses and staff are really compassionate. That’s what it really comes down to. We build a team of people who are compassionate and love what they do. Whether it’s our field employees or our nurse case-managers who are managing those people, that’s where you really see the difference you’re making in people’s lives.”
– Jim Guzdziol, BrightStar Care Franchisee in Naperville, Illinois

“I really enjoy that you always go home in this business feeling like you made a difference. Sometimes in other businesses you get that feeling, but most of the time you just go through and do your job. Here, I go home every day feeling like I’ve helped people and made a profound difference, with both clients and employees.”
– Steve Zishka, BrightStar Care Franchisee in Fort Wayne, Indiana

Matt Hayes - BrightStar Care Franchisee in Columbia, Missouri
2015 Rookie of the Year and Customer Satisfaction Award winner Matt Hayes, BrightStar Care Franchisee in Columbia, Missouri

“I looked at several home healthcare franchises and, honestly, it wasn’t even a close call as far as the standards that BrightStar Care has. The depth and breadth of the business line means we have five or six things you can do versus the very limited services the competitors have. We have everything from traditional home care to skilled services to temporary staffing. Once I understood all that BrightStar Care has to offer, including Joint Commission accreditation, I was sold. Coming out of the medical field, Joint Commission accreditation was a big deal to me. It has become a huge marketing tool for us.”
– Matt Hayes, 2015 Rookie of the Year and Customer Satisfaction Award winner and BrightStar Care Franchisee in Columbia, Missouri

“When I was in other roles with BrightStar Care I always leaned on the support team, and they offer a lot of training and support for owners. We have sales support, operations support and nursing support. They have plans all laid out to help you succeed. I think that BrightStar Care is pretty unique in how much support they give us. It has been crucial to my business.”
– Suzanne Miller, New Jersey BrightStar Care Franchisee in Wayne, New Jersey

“We are at a point where things can really increase rapidly in terms of revenue and growth. We’re at a point where if we just work a little smarter and put some more effort in certain areas, we can really begin to double or triple our business in a year or two. We’re just getting started.”
– James Merchant, BrightStar Care Franchisee in White Plains, New York

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