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BrightStar Care customer reviews

BrightStar Care customers share how our franchisees have made an impact in their lives

graphic07BrightStar Care strives to provide the highest level of care for our clients and patients. We’ve proven it through our Joint Commission accreditation, and we also see the positive impact we make through the words of those we serve. Our mission is to improve the lives of our clients, and the customer reviews and testimonials from our clients show the difference we are making.

Here are some of the stories our clients and their families have shared through Caregiver of the Year nominations, our website and online reviews:

“Since 2012, the team at BrightStar Care of Tempe has been looking after my father-in-law, who lives in an independent-living apartment… My husband and I have found the staff to be caring, responsive and very reasonably priced. My father-in-law is diabetic, and they have helped keep his blood sugar in check. In addition to day-to-day care, they provide transportation to his appointments at the veterans’ hospital. They let us know when he needs important supplies. And they serve as our ‘eyes and ears’ since we live so far from him and aren’t able to visit frequently.

If you need someone to take care of your loved one, I highly recommend you reach out to BrightStar Care!”
— Susan M., reviewing BrightStar Care of Tempe, Arizona, on Yelp

“Our caregiver, Susette, is wonderful! She keeps my dad, who is 94, laughing and in good spirits, which improves his health. She does so many little things around the house that help me, such as keeping the sinks and chrome shining! She is always on time and cheerful. And sometimes she brings sweet treats for breakfast, a nice surprise. We just love her!”
— Janice B.


“We are glad that we have this opportunity to let you know how very fortunate we feel to have Lu Ann as Gene’s caregiver. She is cooperative, reliable, flexible, helpful and considerate. And, most importantly, she has a great sense of humor. She comes up with all kinds of creative problem-solving ideas. We think she is special, because with her, we are not just a job, we are people she deeply cares about. When she is here and notices we are having some difficulties, she will call on her days off to check up on us!”
— Eugene D.

“My caregiver is efficient, organized and gives 150% while on the job. She’s thoughtful, kind and considerate and always willing to go the extra mile. She is knowledgeable about her duties and works well independently. With her help, I am becoming more self-reliant.”
— Cheyenne

“I can’t say enough good things about Jon. He has been an inspiration to my family. He came and made a difference in the life of my disabled brother Steve. His uplifting spirit, compassion and understanding has enriched my brother’s life. He is dependable, honest and available in the direst of needs. There is no way of expressing how important Jon has been in the care of my brother. He makes his life happier… Jon has made my brother’s world a better place.”
— Client testimonial on

home health nursing

“Annie was hired as a 24-hour live-in companion/aide through BrightStar Care and has proven to be a blessing in our mother’s life. Annie has shown great respect while adapting to Mom’s needs and the needs of the entire family. She is a kind, gentle and caring person and shows this daily in her work. Annie has made more possible by thinking of every detail. We had to take Mom to the doctor and arrived early to help get Mom ready. Annie had already done so. She even put light makeup and earrings on Mom so she could look nice for her appointment.

Bringing Mom home from the nursing home brought great joy to Mom and the whole family, as home is where Mom always enjoyed being. This joy could not have been possible without the expertise of Annie. Thank you, BrightStar Care, for hiring such capable people like Annie. She is a gift from above, truly a ‘Bright Star’ in our family’s eyes!”
— Client testimonial on

Learn more

To learn more, click the link below, or fill out the form to download our free franchise report and start a conversation. You can also call us at 877-689-6898.