Operational Support

At BrightStar, nothing is more important to us than the success of our franchisees. That’s why, from day one, our operations team strives to support overall growth, efficiency and performance in every facet of the BrightStar franchise system. Starting with pre-opening through initial launch and beyond, our team is there every step of the way.

Our onboarding expert seamlessly guides new franchisees through the pre-opening and opening process. From office space selection to one-on-one customer/employee set-up, payroll, and invoice processing support, an easy-to-follow BrightStar operations checklist streamlines each new owner to the launch of their new office.

Another arm of our operations team serves solely to assist each franchisee with implementing and supporting BrightStar systems as well as accessing our National Accounts Division and, specifically, setting up each franchisee with one of our various National Account opportunities.

And, ultimately, the essence of BrightStar is the care we provide each and every day. When you join the BrightStar family, our clinical leadership serves to coach you through licensure and hiring a qualified Director of Nursing and Branch Manager as well as guide you in compliance within your state. Upon launching your business, our clinical support also offers ongoing Continuing Education Unit (CEU) training to every nurse and caregiver conducive to providing the utmost quality care that BrightStar is known for.

From opening your office and hiring employees to helping you hone the role you take and getting business, our handpicked team of operations experts is here for you. No exceptions.